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Dental Insurance Information

If you have dental insurance to help reduce the cost of your dental care, our staff is happy to help you obtain the maximum use of these benefits.

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Mom and daughter having a consultation with a insurance specialist

Do you accept my insurance? How much will they pay?

We accept most private insurance plans and currently work with hundreds of insurance companies. Although we maintain computerized histories of payments by many insurance companies, these payment rates do change, therefore, it is impossible for us to give you a guaranteed quote at the time of service. We will ESTIMATE your portion based on the most up-to-date information we have, but this is only an estimate.

Common Insurance Carriers We Accept:

These are just some of the insurance carriers we work with — the list doesn't cover everyone. If you don't see your provider here, please don't worry. Just give us a call and our team will gladly help you verify your coverage and answer any questions.

  1. Blue Cross / Blue Shield of Alabama
  2. Delta Dental
  3. Humana
  4. Guardian
  5. Cigna
  6. MetLife
  7. UnitedHealthcare

These typically offer tiers ranging from preventive-only (cleanings, exams, X-rays) up to fuller plans that also help with fillings, crowns, root canals, and dentures.

I thought I paid my portion, but I still received a bill. Why?

We collect your ESTIMATED portion at the time of service, but that estimate is only as good as our most current insurance data. There are several factors that can affect this estimate. For example, there may be a deductible, or you may have received treatment in another office prior to joining our office. Insurance companies do not inform us of any changes to your benefits. We do, however, investigate your benefits as thoroughly as possible.

When you agree to receive services in our office, you are agreeing to be responsible for the total fee charged. We will always stand behind the total that we quoted you, but we cannot guarantee what your insurance company will pay. Any amount not paid by your insurance company is your responsibility.

My insurance did not pay. Why?

We bill your insurance as a courtesy, however, your dental insurance is a contract between you and your insurance company (or between your employer and the insurance company). Since we are not a party to that contract, we cannot explain why your insurance company did or did not pay for a specific procedure. The extent of coverage varies greatly from company to company, and from one plan to another. The level of benefit you receive is determined by the contract you (or your employer) signed up for. The premium you pay, amount of deductible, co-pay amounts, and annual maximums are all terms of that contract. It has absolutely nothing to do with the level of service that we provide, or the fee charged for these services.